Saturday, May 12, 2007
Back
Finally got the internet back. There was some stupid screw up where they didn't credit the account properly which made the payment late. Then there was another screw up that somehow took a late payment and made it show to the tech peeps as a non-payment. So, they disconnected us. On the first call, they told us that it was just a "soft" disconnect and that we'd have service restored in 24 to 48 hours. Okay, no biggie. Two days past and still no service. So the ol' man called and was told that he was misinformed and that the service was disconnected and there wasn't an order to restore it. What?!? Any way, they wouldn't even give him a time frame of when it would be restored. Late Thursday night he finally got done with tech support because they had to redo basically everything, mind you, it was working just dandy before they did their mass screw ups. What a pain in the arse. I'd love to just tell these peeps where to shove their crappy service, but it's not really my call. Suffice it to say that when I get my own place (which can't come soon enough) and have to get an ISP, this one is going on the absolute bottom of my list. Unless they're the only game in town, they aren't getting my business. I'd like to say that even then they wouldn't, but I'm an internet addict. I'd go bloody crazy without my stupid games. I'd be buying stuff for the PS2 or the Wii until I drove myself into the poor house. Though at least I wouldn't be bored....
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